Frequently asked questions


Orders are generally dispatched within 1 business day after receipt of payment
Shipping is FREE within New Zealand using NZ Post Courier non signature delivery including rural areas,
The tracking number will be updated on your account once dispatched
We also ship in Australia for an addtional $20


We accept payment via credit card (visa, mastercard), paypal, Poli (internet banking) Afterpay and Laybuy

Washing instructions

Handwash, or Cold Machine wash on Delicate or Wool cycle. Zip up inside out before washing. Do not wash in hot water or use fast spins. Turn wool side out when drying on clothes drying rack or line dry.


To return your purchase please email first to

please return within 14 days of receiving your order

Post to:

Alpine Peak
30 Corson ave

Refunds will be accepted if items are returned in new condition with tags.
Customer will pay return shipping costs.
For purchases made using Afterpay $10 wil be deducted from refund amount per garment

We double check garments before shipping, but in the event garment is faulty please contact us and replacement can be organised.