Frequently asked questions

Shipping

Orders are generally dispatched within 1 business day after receipt of payment
Shipping is FREE within New Zealand using Courier Post non signature delivery including rural areas,
The tracking number will be updated on your account once dispatched
We also ship in Australia for an addtional $20

Payment

We accept payment via credit card (visa, mastercard), paypal, afterpay and Poli (internet banking)

Washing instructions

Handwash, or Cold Machine wash on Delicate or Wool cycle. Zip up inside out before washing. Do not wash in hot water or use fast spins. Turn wool side out when drying on clothes drying rack or line dry.

Returns

In the unlikly event items are faulty we can exchange or refund, please let us know as soon as possible.
We can exchange your items for another colour or size please return to:
Alpine Peak, 30 Corson ave, Beckenham, Christchurch 8023.
Refunds will be given if items are returned in new condition.
Refunds will not include the shipping that has been paid in returning the item.